The Staff was kind, polite. The room, food, service even valet staff were amazing! See 1,246 traveler reviews, 556 candid photos, and great deals for JW Marriott Houston Downtown, ranked #16 of 585 … I hate I did not get her name. Jesus, Angel and the manager Tim Puig who was cordial and helpful. From the arrival to departure our stay was amazing! Are there opportunities to exercise at JW Marriott Houston Downtown? JW Marriott Houston Downtown, Houston: 1,248 Hotel Reviews, 557 traveller photos, and great deals for JW Marriott Houston Downtown, ranked #15 of 585 hotels in Houston and rated 4.5 of 5 at Tripadvisor This is an excellent hotel in downtown Houston! Even though we had a wait a few hours to get our room ready, the front desk staff provided information through the Marriott Bonvoy application once it was ready. Does JW Marriott Houston Downtown offer any business services? Top room amenities include air conditioning, a flat screen TV, and a refrigerator. JuliapK4241RU, Thank you for the amazing review above and for mentioning our associates by name so we can appropriately celebrate their efforts. After checking hotel I went to unload my luggage and there a young lady front desk person that insisted on helping me. Infused with an edgy, contemporary style - a reinterpretation of what luxury should be - the 328-hotel allows guests to experience an undeniable sense of place. I was treated by front desk staff named Angel and he really was an Angel. Stayed here during transit on a work trip during COVID and Houston was a ghost town. Jamille at the Main Restaurant / Oscar, Eoin, and Aleina at the Front Desk / Darlene, Pamela at the JW Spa were great during our entire stay. The bathroom was worth it, where a bathtub enhanced our experience. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The room, food, service even valet staff were amazing! This is the version of our website addressed to speakers of English in Malaysia. I normally never leave negative reviews for places because I'm in the hospitality industry. Are any cleaning services offered at JW Marriott Houston Downtown? What food & drink options are available at JW Marriott Houston Downtown? See more questions & answers about this hotel from the Tripadvisor community. Warm Regards, Jelle Vandenbroucke General Manager, Before my visit I went to check out the hotel. JW Marriott Houston Downtown, Houston: 1,245 Hotel Reviews, 550 traveller photos, and great deals for JW Marriott Houston Downtown, ranked #16 of 585 hotels in Houston and rated 4.5 of 5 at Tripadvisor. Nearby attractions include Houston Symphony (0.2 miles), Alley Theatre (0.3 miles), and Magic, Music, & Mayhem (0.3 miles). From AU$247 per night on Tripadvisor: JW Marriott Houston Downtown, Houston. - See 1,248 traveler reviews, 557 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. Are any cleaning services offered at JW Marriott Houston Downtown? VERY FRIENDLY AND HELPFUL STAFF: JW Marriott Houston Downtown - See 1,246 traveller reviews, 556 photos, and cheap deals for JW Marriott Houston Downtown at Tripadvisor. Engaging the soul in the heart of Houston. JW Marriott Houston Downtown: JW Marriott Downtown Houston - See 1,241 traveller reviews, 540 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. Museum of Fine Arts, Houston: A Great Cultural Resource - See 2,683 traveler reviews, 1,045 candid photos, and great deals for Houston, TX, at Tripadvisor. We are currently looking into your feedback and would love the opportunity to welcome you back soon. There are more places to choose from in the Houston area. Jamille at the Main Restaurant / Oscar, Eoin, and Aleina at the Front Desk / Darlene, Pamela at the JW Spa were great during our entire stay. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. I’m sorry to hear that your experience was not up to expectation. From AU$247 per night on Tripadvisor: JW Marriott Houston Downtown, Houston. JW Marriott Houston Downtown, Houston Picture: photo0.jpg - Check out Tripadvisor members' 35,458 candid photos and videos of JW Marriott Houston Downtown Yes, guests have access to a fitness center during their stay. The chefs and craft bartenders of Main Kitchen Restaurant draw inspiration from the local flavors and ingredients of Houston and Texas to present American comfort. Is JW Marriott Houston Downtown located near the city center? This is the version of our website addressed to speakers of English in the United States. I wondered if … If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The JW Marriott Houston Downtown is a beautiful, upscale hotel with a fabulous location close to the Green Street area, the intracity train, local parks and the baseball stadium. See 1,246 traveller reviews, 556 photos, and cheap rates for JW Marriott Houston Downtown, ranked #15 of 584 hotels in Houston and rated 4.5 of 5 at Tripadvisor. The JW Marriott Houston Downtown is a beautiful, upscale hotel with a fabulous location close to the Green Street area, the intracity train, local parks and the baseball stadium. - See 1,241 traveller reviews, 540 candid photos, and great deals for Houston, TX, at Tripadvisor. Yes, dry cleaning and laundry service are offered to guests. Warm Regards, Jelle Vandenbroucke General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Jesse H. Jones Hall for the Performing Arts, George Bush Intercontinental Airport Hotels, Hotels near University of Texas MD Anderson Cancer Center, Hotels near Center For Advanced Legal Studies, Hotels near Vet Tech Institute of Houston. Stayed here during transit on a work trip during COVID and Houston was a ghost town. Guests can enjoy an on-site restaurant and a lounge during their stay. Nevermind offered an upgrade. See 1,247 traveller reviews, 556 photos, and cheap rates for JW Marriott Houston Downtown, ranked #15 of 586 hotels in … Check in and the lobby atmosphere was fine but unremarkable. But as an owner, or a GM, had I seen a review like I left in a questionnaire following up my stay here last week, I would have reached out immediately to the guest. This is the JW Marriott Houston Downtown. Did not use any amenities other than the gym or visit any restaurants so I cannot comment on these. This is an excellent hotel in downtown Houston! Engaging the soul in the heart of Houston. We look forward to welcoming you back soon! We are currently looking into your feedback and would love the opportunity to welcome you back soon. The Spa by JW on the Griffin Level (11th floor) helps guests forget the unnecessary complexities of life in a calm and soothing environment. Very helpful. JW Marriott Houston Downtown: JW Marriott Downtown Houston - See 1,240 traveller reviews, 562 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. Upon arriving at hotel Tim checked me in all the rooms in a very timely manner. Did not use any amenities other than the gym or visit any restaurants so I cannot comment on these. Guests can enjoy an on-site restaurant and a lounge during their stay. Are pets allowed at JW Marriott Houston Downtown? From AU$248 per night on Tripadvisor: JW Marriott Houston Downtown, Houston. The first time I check into a Marriott property and am greeted as an Ambassador level returning guest will be the first time. Bathroom had a separate area for shower, tub, and toilet and was very spacious. The chefs and craft bartenders of Main Kitchen Restaurant draw inspiration from the local flavors and ingredients of Houston and Texas to present American comfort. Own or manage this property? The concierge lounge is only open for water and soft drinks at this time due to COVID-19. JW Marriott Houston Downtown: STUNNING! Thank you Melina P. For making the best capuchinos at the 806 restaurant, We appreciate Steven for making all our requests happen. I was overall quite pleased with this stay because of how nice the room was. Be Well, Jelle Vandenbroucke General Manager, Great Experience at the JW Marriott Houston Downtown, We were fortunate to visit the JW Marriott Houston Downtown during our new year's celebration. JW Marriott Houston Downtown: Houston Strong - See 1,247 traveller reviews, 556 candid photos, and great deals for Houston, TX, at Tripadvisor. These individuals and everyone else that is a part of the JW Marriott Houston Downtown certainly make this hotel within the Marriott brand stand out and makes it one of our favorites. JW Marriott Houston Downtown, Houston: See 1,240 traveller reviews, 562 photos, and cheap rates for JW Marriott Houston Downtown, ranked #15 of 577 hotels in Houston and rated 4.5 of 5 at Tripadvisor. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. … We noticed how each one of them were working back to back during new year's eve and the new year, and still provided excellent customer service. Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge. What are some of the property amenities at JW Marriott Houston Downtown? What are some restaurants close to JW Marriott Houston Downtown? The décor was beautiful and the design was very modern. Warm Regards, Jelle Vandenbroucke General Manager, Before my visit I went to check out the hotel. The concierge lounge is only open for water and soft drinks at this time due to COVID-19. It exceeded all expectations. We look forward to welcoming you back to the hotel soon! We look forward to welcoming you back soon! After checking in room there was a small incident but was handled very quickly by Devin. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Thank you Tiffany G. for your assistance when we arrived. The décor was beautiful and the design was very modern. We are thrilled to hear that you enjoyed your stay! One important aspect to highlight about this hotel is the excellent customer service provided by each staff member. Warm Regards, Jelle Vandenbroucke General Manager, Tripadvisor Plus Subscription Terms & Conditions, George Bush Intercontinental Airport Hotels, Hotels near University of Texas MD Anderson Cancer Center, Hotels near Center For Advanced Legal Studies, Hotels near Vet Tech Institute of Houston. Very helpful. Even though we had a wait a few hours to get our room ready, the front desk staff provided information through the Marriott Bonvoy application once it was ready. JW Marriott Houston Downtown: Great hotel stay! That obviously didn't happen here. What are some restaurants close to JW Marriott Houston Downtown? Please see our partners for more details. But as an owner, or a GM, had I seen a review like I left in a questionnaire following up my stay here last week, I would have reached out immediately to the guest. Which popular attractions are close to JW Marriott Houston Downtown? The team work hard everyday to deliver an exceptional experience and we appreciate you taking the time to highlight their efforts-and by name! The Staff was kind, polite. See more questions & answers about this hotel from the Tripadvisor community. Book JW Marriott Houston Downtown, Houston on Tripadvisor: See 1,245 traveller reviews, 550 candid photos, and great deals for JW Marriott Houston Downtown, ranked #16 of 585 hotels in Houston and rated 4.5 of 5 at Tripadvisor. Most of the amenities were closed because of the pandemic. besca001, Thank you for being our guest and for the amazing review above. There are a few amenities available, such as the JW Spa with appointment only and the Main Street Restaurant on the first floor for breakfast and dinner/cocktails. Space Center Houston: Good - See 9,301 traveler reviews, 8,118 candid photos, and great deals for Houston, TX, at Tripadvisor. Own or manage this property? Guests will discover an inspired SPA concept that favors simplicity over complex treatments and surroundings. Hotel very clean I would recommend anytime, Thank you for staying at the JW Marriott Houston Downtown and for your review! We have shared your review internally so everyone is able to see how their efforts directly impact our guests experiences. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Is parking available at JW Marriott Houston Downtown? The bathroom was worth it, where a bathtub enhanced our experience. I wondered if … One important aspect to highlight about this hotel is the excellent customer service provided by each staff member. We have shared your review internally so everyone is able to see how their efforts directly impact our guests experiences. Jesus, Angel and the manager Tim Puig who was cordial and helpful. Guests will discover an inspired SPA concept that favors simplicity over complex treatments and surroundings. It is the Heart of Houston, beating to the pulse of the city's commercial, cultural and entertainment epicenter. Most of the amenities were closed because of the pandemic. Hand sanitizer available to guests & staff. Thank you Melina P. For making the best capuchinos at the 806 restaurant, We appreciate Steven for making all our requests happen. The tub was pretty much a part of the bedroom was it was very large and nice. Way to go team keep up the good work. Are there opportunities to exercise at JW Marriott Houston Downtown? The bed was also very comfortable. And whether you’re fatigued from a long journey, or simply desire a well-deserved retreat, we offer a personalized spa experience that is as effortless as it is rewarding. If you book a. concierge level room or have platinum and above elite status, you can get breakfast vouchers in your stay. There are a few amenities available, such as the JW Spa with appointment only and the Main Street Restaurant on the first floor for breakfast and dinner/cocktails. I'm thrilled to hear that you enjoyed your experience including your interactions with several of our amazing team members. - See 1 242 traveller reviews, 548 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. Response from Ashley Fajardo, Marketing at JW Marriott Houston Downtown. Gym was open and it was very nice. Our luxury hotel … The one-bedroom suite was quite spacious and comfortable, around 500 sq. Check in and the lobby atmosphere was fine but unremarkable. Mario's review: JW Marriott Houston Downtown - See 1,246 traveller reviews, 556 photos, and cheap deals for JW Marriott Houston Downtown at Tripadvisor. Hotel very clean I would recommend anytime, Thank you for staying at the JW Marriott Houston Downtown and for your review! Book JW Marriott Houston Downtown, Houston on Tripadvisor: See 1,247 traveller reviews, 556 candid photos, and great deals for JW Marriott Houston Downtown, ranked #15 of 586 hotels in Houston and … Be Well, Jelle Vandenbroucke General Manager. We have shared your review internally so everyone is able to see how their efforts directly impact our guests experiences. We definitely look forward to returning back to this location in the near future and will highly recommend this hotel to anyone wanting to stay in the Downtown Houston area. We appreciate you all for a fantastic stay at JW Marriot downtown Houston! Let our specialty treatments and products inspire relaxation and rejuvenation at our downtown Houston … We look forward to welcoming you back to the hotel soon! Taxes and fees that are shown are estimates only. Yes, guests have access to a fitness centre during their stay. Gym was open and it was very nice. We are thrilled to hear that you enjoyed your stay! JW Marriott Houston Downtown: High comfort factor - See 1 240 traveller reviews, 562 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. Book JW Marriott Houston Downtown, Houston on Tripadvisor: See 1,248 traveller reviews, 557 candid photos, and great deals for JW Marriott Houston Downtown, ranked #15 of 585 hotels in Houston and … ft. Be Well, Jelle Vandenbroucke General Manager. JW Marriott Houston Downtown: Business travel - See 1,242 traveler reviews, 548 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. Upon arriving, everyone was really friendly and went above and beyond to make sure that we were well treated. Thank you Tiffany G. for your assistance when we arrived. Which room amenities are available at JW Marriott Houston Downtown? All of our treatments are organized by four distinct benefits: renew, calm, invigorate, and indulge. Nearby attractions include Houston Symphony (0.2 miles), Alley Theatre (0.3 miles), and Magic, Music, & Mayhem (0.3 miles). We definitely look forward to returning back to this location in the near future and will highly recommend this hotel to anyone wanting to stay in the Downtown Houston area. JW Marriott Houston Downtown: Great - Read 1,248 reviews, view 557 traveller photos, and find great deals for JW Marriott Houston Downtown at Tripadvisor. Yes, dry cleaning and laundry service are offered to guests. JW Marriott Houston Downtown: Freindly and efficient service, close to all major offices - See 1,245 traveler reviews, 550 candid photos, and great deals for JW Marriott Houston Downtown at Tripadvisor. I had a standard room which was very luxurious. Special recognition to Steven, Gregory, and Jesus in the Main Restaurant & Bar for going above and beyond every single time we met them, and especially during our New Year's Eve celebration. Bathroom had a separate area for shower, tub, and toilet and was very spacious. JuliapK4241RU, Thank you for the amazing review above and for mentioning our associates by name so we can appropriately celebrate their efforts. What are some of the property amenities at JW Marriott Houston Downtown? Nevermind offered an upgrade. This is a very clean spotless hotel. The one-bedroom suite was quite spacious and comfortable, around 500 sq. Taxes and fees that are shown are estimates only. We look forward to welcoming you back to the hotel soon! Would stay here again while in Houston. We noticed how each one of them were working back to back during new year's eve and the new year, and still provided excellent customer service. I will be sure to pass this along so they can all see how their efforts impacted your stay. Does JW Marriott Houston Downtown offer any business services? more. Way to go team keep up the good work. JW Marriott Houston Downtown, Houston Picture: JW Marriott Houston Downtown - Check out Tripadvisor members' 35,458 candid photos and videos of JW Marriott Houston Downtown I was overall quite pleased with this stay because of how nice the room was. Which popular attractions are close to JW Marriott Houston Downtown? There are more places to choose from in the Houston area. Nearby attractions include Houston Symphony (0.3 km), Alley Theatre (0.4 km), and Magic, Music, & Mayhem (0.5 km). It is the Heart of Houston, beating to the pulse of the city's commercial, cultural and entertainment epicenter. These individuals and everyone else that is a part of the JW Marriott Houston Downtown certainly make this hotel within the Marriott brand stand out and makes it one of our favorites. We appreciate you all for a fantastic stay at JW Marriot downtown Houston! besca001, Thank you for being our guest and for the amazing review above. JW Marriott Houston Downtown: Great JW in Downtown Houston - See 1,242 traveller reviews, 548 candid photos, and great deals for Houston, TX, at Tripadvisor. Would stay here again while in Houston. Are pets allowed at JW Marriott Houston Downtown? The bed was also very comfortable. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Conveniently located restaurants include Pappas Bros. Steakhouse, Frank's Pizza, and Bombay Pizza Company. This is a very clean spotless hotel. Now $152 (Was $̶2̶7̶2̶) on Tripadvisor: JW Marriott Houston Downtown, Houston. Upon arriving at hotel Tim checked me in all the rooms in a very timely manner. Hand sanitizer available to guests & staff. I’m sorry to hear that your experience was not up to expectation. I'm thrilled to hear that you enjoyed your experience including your interactions with several of our amazing team members. I had a standard room which was very luxurious. Claim your listing for free to respond to reviews, update your profile and much more. I normally never leave negative reviews for places because I'm in the hospitality industry. The team work hard everyday to deliver an exceptional experience and we appreciate you taking the time to highlight their efforts-and by name! That obviously didn't happen here. Conveniently located restaurants include Pappas Bros. Steakhouse, Frank's Pizza, and Bombay Pizza Company. I will be sure to pass this along so they can all see how their efforts impacted your stay. Yes, it is 0.6 miles away from the center of Houston. We are thrilled to hear that you enjoyed your stay and appreciate your communication with us while onsite regarding opportunities, so our staff were able to remedy these for you. And whether you’re fatigued from a long journey, or simply desire a well-deserved retreat, we offer a personalized spa experience that is as effortless as it is rewarding. Special recognition to Steven, Gregory, and Jesus in the Main Restaurant & Bar for going above and beyond every single time we met them, and especially during our New Year's Eve celebration. After checking in room there was a small incident but was handled very quickly by Devin. We are thrilled to hear that you enjoyed your stay and appreciate your communication with us while onsite regarding opportunities, so our staff were able to remedy these for you. On the other hand, even though there were some issues with hot water availability, the hotel's staff was quick to provide service recovery and made sure that our needs were met. It exceeded all expectations. ft. Be Well, Jelle Vandenbroucke General Manager, Great Experience at the JW Marriott Houston Downtown, We were fortunate to visit the JW Marriott Houston Downtown during our new year's celebration. Is parking available at JW Marriott Houston Downtown? This is the JW Marriott Houston Downtown. On the other hand, even though there were some issues with hot water availability, the hotel's staff was quick to provide service recovery and made sure that our needs were met. JW Marriott Houston Downtown: Deep in the heart of ... Houston! If you book a. concierge level room or have platinum and above elite status, you can get breakfast vouchers in your stay. The first time I check into a Marriott property and am greeted as an Ambassador level returning guest will be the first time. We look forward to welcoming you back to the hotel soon! more. Please see our partners for more details. Thank you for staying with us and for your review. Which room amenities are available at JW Marriott Houston Downtown? The tub was pretty much a part of the bedroom was it was very large and nice. I hate I did not get her name. From the arrival to departure our stay was amazing! Things to do near JW Marriott Houston Downtown on Tripadvisor: See 143,132 reviews and 35,457 candid photos of things to do near JW Marriott Houston Downtown in Houston, Texas. All of our treatments are organized by four distinct benefits: renew, calm, invigorate, and indulge. Response from Ashley Fajardo, Marketing at JW Marriott Houston Downtown. Thank you for staying with us and for your review. AMAZING! We have shared your review internally so everyone is able to see how their efforts directly impact our guests experiences. Set in the historic Samuel F. Carter skyscraper, the JW Marriott Houston Downtown eloquently carries the rich legacy of the city forward, blending past and present in a dynamic fusion. Claim your listing for free to respond to reviews, update your profile and much more. See 1,248 traveller reviews, 557 photos, and cheap rates for JW Marriott Houston Downtown, ranked #15 of 585 hotels in Houston and rated 4.5 of 5 at Tripadvisor. Upon arriving, everyone was really friendly and went above and beyond to make sure that we were well treated. After checking hotel I went to unload my luggage and there a young lady front desk person that insisted on helping me. Infused with an edgy, contemporary style - a reinterpretation of what luxury should be - the 328-hotel allows guests to experience an undeniable sense of place. GreenLeaders Bronze level JW Marriott Houston by the Galleria is a luxury hotel in Houston, Texas located ideally near the Houston Galleria, NRG Stadium and all of downtown Houston's top attractions. I was treated by front desk staff named Angel and he really was an Angel. What food & drink options are available at JW Marriott Houston Downtown? 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